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Returns & Exchanges
/Returns & Exchanges

We do offer returns in exchange for shopping credit, or exchange free of charge. You must request your exchange or send your unwanted items back to us within 7 days from delivery of your order.

Items can be returned or exchanged by contacting us through info@alle.ae. We will reply you within 24 hours and provide you with the guidelines to send your item back to us.

However, we do not offer any returns or exchanges or any swimwear, lingerie or accessories.

We accept returns within 7 days of receipt, only if their delivery packaging has not been opened or the products are damaged or wrong product. Please notify us and return the box in its original packaging. In such instances, we will endeavour to send you another or refund the payment.

We can only accept returns of products that have not been tampered with, are sealed and remain in the original packaging. If all these conditions are met, please ship your products back to us using a registered courier service and we will issue a full refund. Please note that we reserve the right to refuse any returned shipments if the product has been used or tampered with. Shipping & Handling fees are non-refundable.

ALL’E reserves the right to reject the returns of goods which are not returned in accordance in it’s original condition.

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